My pickup was scheduled for 6 pm, and when I arrived at 6 the office was closed. The only Budget office still open was the airport and the were sold out of cars. So I had to wait until the next morning to pick up a car, forcing me to cancel appointments for the next morning. When I finally picked up the car the next morning they neglected to fill the windshield wiper fluid. It had recently snowed, and my windshield got so dirty on the turnpike that I couldn't see except for through one spot. It was extremely dangerous driving to the next rest stop where I purchase wiper fluid of my own. I am extremely disappointed.