Cheap Car Rentals in Cortez Hill, San Diego

The price I booked through KAYAK was 88USD but the actual invoice was 270USD. There is a huge difference. I would like to improve. The car rental experience was good.

The guy behind the counter was so nice and informative. Just a pleasant human being!

Great process and service. I had several changes to my reservations and they come and accommodated it all! I booked at the wrong pick up location. It was supposed to be at a San Diego airport but it was at another San Diego location and they easily changed it for me. And then I flew out of a different airport and they allowed me to easily switch my drop off location from Santa Ana airport to Burbank airport. Customer service was easy and the wait time on the phone with that long. Thank you for the great service!

Staff were very friendly. Easy checkin process. The only downside is that our pickup location did not have child seats so not sure why my reservation went through. We were made to travel to another location to pick up a car seat. Did not like this inconvenience but we had no choice.

Excellent customer service

Service was wonderful, we were a little surprised by the jump in costs

My plane was late coming in so I missed my reservation. Budget would not honor my reservation rate the next morning bc they said I was outside my grace period. Very unprofessional. Will not do business with them in the future.

Made 5 pm reservation and no one there to pick up car. Contacted service was no help as hung up on me 2 times and never called back and wasn’t able to help as tried to transfer to airport at almost 3 x the price and didn’t responsibility for car not available at time requested. They didn’t contact me at number to come earlier if they were not going to be there.

They were totally unprepared and unprofessional. They kept me waiting for almost an hour and in the end provided me with the wrong car which was dirty, not filled up and technically needed to be serviced. The paperwork was also not filed correctly. I will never use Budget again if I can help it.

I paid. I arrived to rent a car. Guy refused to rent me the car for no plausible reason. He said “We’re closed, it’s past 6pm and I’ve been working too much.” and it was 5:30pm. Worst experience in my life.