not oversold on car reservations! never got my car. Thank god for Turo!
10.0
Wonderful|Oct 2022
Friendly staff. The cost could have been a little cheaper.
2.0
Poor|Jun 2021
Initially the vehicle was great but the maintenance and oil change light came on.
Vehicle maintenance been up to date, I tried to contact roadside assistance and was on hold for a half hour. I got different answers from everyone I talked to.
6.0
Okay|Apr 2021
When I picked up my car it had a terrible body odor. It smelled like a high school locker room, and no matter what I did, the smell persisted—it was deep within the linen of the car seats. Opening windows in an attempt to air the car out did nothing. I bought febreeze and sprayed the upholstery of the entire car TWICE. I even bought fragrance sticks to put in the air vents. Nothing worked, and after having the car for almost a week, the smell was still there when I returned it. Also, when I got the car it wasn’t at a full tank. I was given a rental that only had 1/4 tank of gas in it.
8.0
Very Good|Mar 2021
Monthly rent should be lowered
10.0
Wonderful|Mar 2021
Ryan and Jake helped me upgrade to an SUV because the sedan I originally picked up kept getting stuck in the snow. We got a few feet of snow the night before.
This is the second time I've rented from Enterprise in the last year and both times it was seamless and met all my needs.
It took five minutes to get the car and five minutes to return the car. Very friendly and nice to deal with.
4.0
Mediocre|Feb 2022
The staff was very matter of fact and not pleasant to work with. The car I received had a low battery for the key which caused issues when trying to start the car on an out of town trip. The tires on the car were extremely worn out barely legal for road use and had to drive in a snow and ice storm which put my family in a dangerous situation in a car not properly prepared for the road. Also, the car was out of wiper fluid so I had to replace that myself as well. Overall not pleased, but got lucky to avoid any major issues other than having to pay for an extra hotel night because of improperly prepared car in need of new tires immediately.
8.0
Very Good|Apr 2021
Yes
Car smelled of smoke and air freshener
2.0
Poor|Jan 2021
Easy quick pick up and drop off.
Everything else. Went through 3 different cars because of issues, that were issues hertz missed. When I called to try to get the new cars I was sent 30-40 minutes away and the correct cars were not available when I showed up. Both road side service and customer service would not call me back. This location then tried to say it was my fault because I called road side service and customer service general number (I was 10 hours away, and they were closed at the time) instead of calling them.
5.2
Fair|Oct 2019
Drop off was easy. Pick up was bad
8.0
Very Good|May 2018
The vehicle was clean. The desk attendant was very nice.
The vehicle did not have a back-up cam. We had to replace a fuze. The CD player did not work well. It skipped easily. The gas refill price is crazy. Of course we filled up before we dropped off the car.
The owner, Brenda Williamson, was arrogant, rude, condescending, a cheat, a swindler, and names I can't mention on here. Please don't give this location your money!
8.0
Very Good|Mar 2021
Staff friendly however computer went down, delaying drop off
5.6
Fair|Jul 2020
Friendly staff fast service
The van could have been better the steering wheel was hard to steer and turn, drove weird and the car did not have Bluetooth
3.6
Poor|Aug 2019
Nothing
Everything
3.6
Poor|Jan 2017
I paid for a Chevy Impala or similar. When I went to pick up the vehicle they gave me a Chevy malibu. I showed my proof of purchase and they said that it is Kayaks fault. Kayak false advertise and they could only provide me with a Malibu and unless I pay a premium I would only get anew Impala. RIDICULOUS!!
1 out of 2
Budget Locations in Southwest City
1248 Hanley Industrial Court
+1 314 721 1308
7850 Watson Road
+1 314 961 4077
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Southwest City Car Rental FAQs
Yes, you can rent a car for a month at Southwest City check Cheapflights for the latest prices and car type availability.