Drop off was simple but service was poor. Agent did not greet, acted rude, did not ask if everything was okay with rental. Immediately went on the offensive into what I was going to be charged. I asked what the problem was and the response was that the car needed to be detailed and will be out of commission for a few days which I was going to be responsible for. If I would've been notified, I would of ran the car through a $20 car wash and vacuum; never had an issue with simple debris at other rental locations; I was under the impression that the cost of the rental included a wash. Also, never received a receipt of the breakdown for paying 3X the quoted price.