Cheap Car Hire in Otay Mesa, San Diego from AED 91

They did not have the reservation at all. Could not find it even when I showed them the email from Kayak and said Kayak often screws up, and charged me full "Walk in pricing".

Your customer service person who helped me with correcting my rental was awesome.

When we arrived at San Diego Airport, we were told that our reservation was Tijuana not San Diego. I had a print out of my reservation and it showed Pick-up and Return were both San Diego. I ended up paying $90 more than my reserved price. I was not very happy about it.

Easy peasy, great desk staff too!

Worst experience I’ve had renting a car. Lady at desk was rude and wouldn’t help me out.

I booked online with Avis. It said there was a car available. I paid for an Uber to get to the location. When I arrived, she said they had no car for me! So, from there, I had to Uber (fee of $59) to airport location with more selection of cars. I told them what happened and they didn’t try to give me any inconvenience discount and the guy didn’t seem to care at all. I asked him to give me an economy car, but he ignored my request. He gave me a midsize, even when there were other smaller cars available! Not only that, he asked for another ID other than my DL and my CC?! Why? I am 51 years old, not 25 and under! Is it because I look young. Discrimination! Never again will I use Avis! I usually go to other car rental companies, like Hertz. They never gave me a hard time.

It was the worst car rental experience I have ever had. I booked through Kayak, prepaid and flew into San Diego. After landing, wewere waiting with several other Kayak customers for the shuttle, and when it showed up, the driver said "we don't have any more cars". They weren't apologetic nor did they give us a voucher for a future rental. They said Kayak overbooked them and that was that. They did offer to give us a refund. I then had to go to Avis and pay an enormous amount because they were almost out of cars. I would never rent a car from there again. So buyer beware, you get what you pay for.

When I arrived at the car rental station I couldn't find Ace. I called 3 times - was connected to someone, then when i asked where they were, I was put on hold then disconnected. I never found the Ace rental counter.

I had to give a deposit of 500. I wish I was informed of such at the time of booking the reservation. So there was no rental and a major inconvenience.

Didnt honor the stated price. $250 ensed up over $500.

I was booked at a location near the Mexican border instead of SAN airport. Cost me an extra $400. Watch out, Kayak customers...!!!!

I didn't actually rent with BUdget. When we arrived to check in, we were told we didn't have a reservation. It turns out the car was reserved in Tijuana. Really? Sure your system would give us San Diego when we searched for San Diego airport. We were treated as a walk in for Avis. Not a bad experience but very insettling.

Car was at Mexican border not in San Diego as advertised

Never got the car ..called back to cancel reservation ..none of the phone numbers worked all said out of service ..unable to complete call ..not a working number ..and some Spanish message …I put in the San Diego airport and your system was sending me to who knows where in San Diego ..wasn’t the airport

I had a reservation but they didn’t have any car form me, and I didn’t get a refund. It’s a scam

It was to hard to rent a car … So disappointed ☹️