Cheap Car Rentals in Central Business District, Seattle

I had a unique experience that made it tough !!! I had reserved this car by paying for this thru affirm payment co !!!? We’ll this purpose posed a problem as a result of the fact by purchasing from Affirm & pre paying for this rental, I wasn’t able to present a hard card that I used for the pre pay ??? As a result this hertz rental co would not rent the car to me although against n it was pre paid ?? Well after 4 hours calling Kayak, Affirm and Herrtz representatives, I ended up paying for the rental by hopefully cancelling with Kayak & than repaying with my own personal card, which also became an ordeal because the daily rate had gone up ?? Well after another 30 minutes the Hertz rental location Mngr said that if I could cancel this pre paid reservation they would try to get close to the amount I had set it up for, which eventually they did do !! Although the persons at this location were somewhat friendly through the situation & professional, I believe a resolution to this problem should not have taken 4 hours after a pre paid had been done !!

All the workers were rude as hell and didn't lift a finger to help any of the customers.

It’s was very streamlined and easy and they didn’t push tons of add ons in me which was refreshing

They did not honor the car I have reserved

I've got the car from Rentalcars.com who is the agent booked the car from Enterprise Rent-A-Car. I was paying for a luxury BMW X5 or similiar and didn't get it. Instead, it was a value-oriented SUV. I feel cheated and am very disappointed at the arrangement from Rentalcars.com . They seems to be Indian run company based in UK.

the car was clean and ready on time

Pickup and drop off was very easy. Front Desk staff was friendly. I would use them again! Rented a 7 passenger Chevy Traverse... very nice.

Car had significant damage upon pickup. They initially did not want to note this on the paperwork until I asked multiple times.

Did not have the model that I reserved. Had no similar or better. Would not change pick-up to earlier time. Provided sub compact for short term (1 day of original 8 day) so we could get to our destination and "swap out" for our original model. Unable to find "reserved" size vehicle at final destination for original cost. Alamo "800" staff could not help. Not the start to our trip that we expected.

My reservation was for 10 am but car wasn’t ready for 2 hours. Then you all forgot to change the reservation since I couldn’t pick up at original time and charged me for an extra day. Very disappointed

They gave me a rear-wheel drive vehicle instead of the AWD vehicle I had specified. I needed to buy $150 of chains to get over a mountain pass and the entire trip was stressful and dangerous.

Great staff. Excellent service

Smooth checkin and pick up.

Picking up and dropping off was incredibly easy. Everyone we interacted with was helpful and professional as well. The only issue we ran into was the Carplay in our car kept going in and out all week while we had our rental, which was pretty frustrating.

What could be better is if the requirement to rent a car also includes a debit card if anyone doesn't have a credit card.

Our phone contact was with Bill. He was wonderful, and very congenial in helping us adjust our original rental with a new one due to our inability to enter Canada due to Covid -19 restrictions. Bill was delightful to work with. I would do business with him anytime. Thanks Bill !

The vehicle is decent and i like it.

We had a prepaid, confirmed car rented. They did not have a car for us. They refused to provide us compensation or another car. Very little in the way of explanation, and no apology. They didn’t even want to give us a refund on the spot. Horrible, horrible, horrible. Put our entire vacation in jeopardy. Never again.

Will NEVER RENT FROM THIS SEATTLE LOCATION AGAIN! my assigned pick up time with 12 noon. I get there at 11:30, there’s about 20 people standing in a line. There are two windows for pick up. I get in the back of the line, and I start to hear conversation from others that have been waiting for two hours at this time. By the time I picked up my car, it was 2 o’clock. It was in a parking garage, and it was 90° day. Absolutely will not ever rent from thrifty in Seattle again.

Well the problem was I booked the car rebought your website however, that rental car site is closed on Sunday's , that would have been nice to know