Cheap Car Rentals in Paradise, Las Vegas

Had a reservation but meant nothing as LAS Enterprise had no large SUV like I supposedly had reserved, had to go to Avis to rent a Large SUV. Staff at Enterprise were rude and basically told us we were out of Luck, that’s what happens with March Madness…so disappointed with customer service

There was no car’s available when we went to pick up a car, and they didn’t know if or when we would receive a car. We rented a suv and was given a small pick up truck. We rented a suv because we needed the extra room but was told a small pickup truck was all they had. They also said they wouldn’t give us a shuttle to the airport because they didn’t have time or vehicles to do that so we had to figure out our own transportation to the airport because we were told they didn’t have time for us! Don’t think I will use Enterprise in the future.

They didn’t have the size car we reserved, which would’ve been better, but they gave us a fairly nice SUV. The customer service was great. WARNING- you have to make your way there on your own arriving at the airport. I assumed when making the reservation that it was at the airport, but there is no shuttle for this Paradise Rd location. We walked the mile from the airport, although they did drive us to the airport on our return.

We loved the EXCELLENT customer service we received when we picked up the car (the person that helped us is named Keti). However, when we got home they told us we damaged the car in 3 places. THIS IS A HORRIBLE LIE!!!! We only went to the hotel, to a wedding reception the next day, back to the hotel, then to a wedding the next day and back to hotel, then the airport. And we always park far away from other vehicles!!! Oh, and the Ford Bronco that we drove only had 38,000 miles on it and it was horribly uncomfortable. Brakes squeaked, and it didn't drive smoothly. And I wouldn't have even mentioned this part but since we were accused of damaging the car...